Resources
Frequently Asked Questions
What is a chickenORB?
A chickenORB is a must-have poultry lovers accessory. It's a spherical shaped rolling enclosure that allows your pet chicken to explore the environment beyond the chicken yard.
What’s their purpose?
The chickenORB allows pet chickens to roam a garden area, while restricting some unwanted behaviours.
A chicken, within a ChickenORB, can physically move the orb around an area, but its ability to jump, fly, dig, and run are restricted, allowing chicken owners to easily manage when, where and how they forage.
It is an accessory that allows easy integration of foraging chickens into urban gardens, acting as a barrier, limiting their access beyond garden edging.
It is NOT a replacement for a chicken coop or predator proof chickenyard.
Do chickenORBs protect the chickens from predators?
Chickens orbing should be supervised activity, chickenORBs are a barrier and is NOT predator proof.
Do I need to do chickenORB training?
Yes, imagine orbing is like learning to ride a bicycle, for chickens, it will take time and practice. surprisingly chickens often learn faster to orb that most people do to ride a bike.
All chicken learn from their experiences, so each chicken is different, and will need training time, a patient trainer and at times, gentle encouragement.
Some chickens are very intelligent and motivated often learning quickly, each chicken will be different.
We have found that the Isa Brown breed have the fastest learners, taking an average of 15 minutes to become efficient orbers.
Do the chickens get their body tangled in the ChickenORB?
Chickens do occasionally get tangled; you will need to be present to assist if required. Chickens are very resilient, and most will learn quickly from negative experiences, most often they will shake it off and keep on orbing, some will require assistance.
If you have any issues training your chicken, please contact us for more assistance.
What' are the benefits of using a chickenORB?
The opportunity to integrate chickens into you garden areas in a controlled manner is beneficial for your chickens and your garden.
Chickens in orbs, forage on common garden pests, fertilise and lightly aerate the earth.
Gardeners benefit by being able to direct these behaviours and return the chickens to their chickenyard with minimal fuss, chickens in orbs reduce the need for protective barriers around garden beds.
An additional benefit is that it slows the pace that chickens can move about the yard, this can be great for interactions between people and chickens, as it allows both chickens and people to understand each other’s body language.
Can a chicken drink while orbing?
A chicken can reach through our chickenORB enclosures to both drink and eat. A chicken will need a container in an easily accessible location while orbing.
Are all chickenORBs the same?
Not all chickensORB's are the same, in fact orbs that promote themselves as protective enclosure should be avoided as these often restrict a chickens ability to eat and drink. We are the inventors of the original chickenORB.
Do Chickens Dust Bath in and Orb?
The chickenORB limits the depth and length a chicken can dig while foraging. They are not able to dust bath while orbing, Chickens must be returned to dust bath.
Do chickenORBs Replace a Chicken House?
No, definitely not.
The chickenORB is only an accessory and does not replace a coop or a chicken run. Chickens should only be kept in the Chicken Orb for as long as they are comfortable. If they show any signs of destress, release them into the chickenyard.
Shipping Questions
How long does shipping take?
Shipping within Australia typically takes between 2 to 14 days, while international deliveries can take between 7 to 28 days. You will receive tracking information via email to monitor your order's progress.
What should I do if my product arrives damaged or faulty?
If you receive a faulty product, please return it within 30 days of purchase. We will inspect the product and, if deemed faulty, we will either replace it or issue a refund, including delivery charges if applicable.
Can I track my order?
Yes! Once your order is shipped, you will receive an email with tracking information so you can follow your parcel's journey using the Australia Post tracking tool.
Do you ship internationally?
Yes, we do ship internationally! Please be aware that delivery times may vary based on your location, and you will be notified of any shipping details via email.
What is your return policy?
If you change your mind about a product, you can return it within 30 days of purchase for a refund, provided the product and packaging are in original condition. Please note that delivery charges are non-refundable unless the item is faulty.
When can I order a chickenORB?
The ChickenORBs that you see, are not currently available but we have been working hard to develop new product which will likely, become available in 2025. If you would like to be notified when you can place an order, you will need to become a subscribe.
Shipping and Delivery Policy
All products are shipped Monday through to Friday, excluding Public Holidays, within 24 hours of payment being received. You will be notified by email as soon as possible if there is any problem or issue with your order.
Products are shipped with Australia Post and international affiliates using the Auspost services within Australia and their trusted international affiliates. You will be notified via email should we be required to use an alternative delivery service or method.
You will receive a number of emails with your parcels details and progress information.
Standard delivery times will vary depending on where you are located. Deliveries within Australia can take between 2 and 14 days.
International delivery times will be between 7-28 days. You will be emailed a tracking number which you can use to track your items progress via the Australia Post tracking tool.
https://auspost.com.au/mypost/track/#/search
Please note all items are shipped from Australia.
A cancellation and returns fee may apply.
To ensure the safe delivery of all products, they will require a signature from the receiver unless an alternative is specifically requested. A request can be emailed to chickenorbs@gmail.com .
If multiple products have been ordered these products may arrive on different days due to the Australia Post logistical algorithm. You will normally receive your subsequent products on the next business day. If you have not received your entire order within three business days, please use the Australia Post tracking service to follow you parcels progress.
If you have any concerns about your product delivery, please don’t hesitate to contact the team at chickenORB.